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Everlasting Star Community _ Off Topic Chat _ Es Problems?

Posted by: Robby Apr 2 2018, 01:23 PM

Hey guys, I've been having a little trouble with ES this past week. I can't seem to upload pictures and the site has problems with loading. Am I the only one?

Posted by: 123youandme Apr 2 2018, 02:44 PM

QUOTE(Robby @ Apr 2 2018, 12:23 PM) *
Hey guys, I've been having a little trouble with ES this past week. I can't seem to upload pictures and the site has problems with loading. Am I the only one?

The same with me...

Posted by: Joan Newman Apr 2 2018, 04:40 PM

QUOTE(123youandme @ Apr 2 2018, 01:44 PM) *
The same with me...



Me too. unsure.gif

Nettie bye1.gif

Posted by: njsp1921 Apr 2 2018, 07:43 PM

Same here

Posted by: Stacy Apr 2 2018, 08:37 PM

Me, too. And I've noticed that some of the pics already loaded are now only half loaded. It seems just random ones throughout the site.

Posted by: Joan Newman Apr 3 2018, 03:32 AM

QUOTE(Stacy @ Apr 2 2018, 07:37 PM) *
Me, too. And I've noticed that some of the pics already loaded are now only half loaded. It seems just random ones throughout the site.





http://www.everlasting-star.net/boards/?showtopic=20116#entry244098

About two weeks ago, I started to have a problem with the pictures. I can not see them at all (a black square appears) or I can not see full images. Do you have the same problem?

Posted by: Robby Apr 3 2018, 12:01 PM

It's the same here. Some pictures are half loaded, others remain completely black. Uploading a picture is also impossible. I receive an error when I try. I hope we can solve this!

EDIT

Everything seems to be working again!

Posted by: Joan Newman Apr 4 2018, 04:32 AM

[quote name='Robby' date='Apr 3 2018, 11:01 AM' post='244102']
It's the same here. Some pictures are half loaded, others remain completely black. Uploading a picture is also impossible. I receive an error when I try. I hope we can solve this!

EDIT

Everything seems to be working again!


Yes, it's working for me as well. clapping.gif


Posted by: Alanma Apr 4 2018, 01:24 PM

It's the weather. The Internet is letting the rain in.

Posted by: princesshapnick Jun 3 2018, 10:58 AM

I seem to be having this problem now. Pictures are only half loading and when I click to zoom them if one has loaded, I get a white screen. And when I click to save, it's not allowing me to save as a JPEG or PNG. It's some weird file called "index". unsure.gif

Posted by: 123youandme Jun 4 2018, 02:03 AM

QUOTE(princesshapnick @ Jun 3 2018, 09:58 AM) *
I seem to be having this problem now. Pictures are only half loading and when I click to zoom them if one has loaded, I get a white screen. And when I click to save, it's not allowing me to save as a JPEG or PNG. It's some weird file called "index". unsure.gif


Same with me...is it the end?

Posted by: Stacy Jun 4 2018, 10:32 AM

I'm having trouble viewing photos. They are complete on the thumbnail, but when you enlarge them most of the picture is covered in a grey screen. Not good.

Posted by: Robby Jun 4 2018, 09:45 PM

I'm having these problems as well. Also, I cannot upload photographs.

Posted by: Fav Jun 4 2018, 10:05 PM

Says internal server error when I go to post a photo. Has anyone reported this to Mels to look into?

Posted by: njsp1921 Jun 5 2018, 08:29 PM

everything seems to be working great again. HOORAY

Posted by: Alanma Apr 16 2019, 01:38 PM

Over recent months I have frequently been unable to access ES. The problem is getting worse, - I could not get in at all last weekend.The link simply "times out - server not responding". I have no problems with any other site, and my Broadband supplier has confirmed there are no problems with my connection or computer.
Anyone else experiencing this ?

Posted by: njsp1921 Apr 16 2019, 02:02 PM

Yes, exactly the same

Posted by: Stacy Apr 16 2019, 05:24 PM

agreed. I tried to log on several times over the weekend and it just was not letting me. very frustrating.

Posted by: memaria Apr 17 2019, 03:23 PM

Me too! I hope this site is not dying or being neglected? It's the best Marilyn site out there, always have been!

Posted by: Tara Apr 17 2019, 08:10 PM

ES is certainly not being neglected, but there is an ongoing problem with the site crashing. I alert Mels every time it happens and she reboots it, but unfortunately we don't know what is causing it. This can be a problem as sites like ours continue to grow, but we're doing all we can to keep it online. Sorry I don't have better news for you all right now, but rest assured we are well aware of the issue and are trying our best to find a solution.

Posted by: Alanma Apr 17 2019, 10:08 PM

Thank you, Tara. Please keep us informed as to progress.

Posted by: Stacy Apr 19 2019, 04:42 AM

Thank you Tara. I was beginning to wonder about ES. Good to know Mels is aware of the problem. Thanks for all you guys do behind the scenes. Rarely see some people on anymore....

Posted by: JC 96816 Apr 19 2019, 09:03 PM

marilynbybrandon_190.gif There have been a lot of days lately where I am getting an error message 'server not found'...So far it's been that way as long as 5 days in a row.

Another problem is that I cannot see the latest posts...then I'll get back on the boards and it will say 'yesterday' or such and such a date before I can see them.
Also: haven't been able to upload my new items as I promised...there's a long pause...then doesn't upload.

Posted by: Stacy May 13 2019, 09:35 AM

Where have all our pictures gone and can they be recovered?!

Posted by: mels May 13 2019, 08:21 PM

Hi everyone,

As Tara explained we are experiencing technical difficulties with ES. Most of you have been here for a very long time now so you probably remember that we have been facing this issue several years ago. Back then, after several months we had found a way to improve things, moved everything to a new server and changed the way the boards and sites are hosted. For a while it worked. And then things started getting bad again. We are doing everything that is possible to make things work all right again but it's complicated, it takes a lot of time, and on the top of that we don't know exactly what is causing the issue.

We have strong suspicions about the boards and think that they might be causing the issue. The code is old and can't be maintained and there is no way to upgrade to a newer solution, so if the code is causing this, we'll keep having issues. Another possibility is that there are MANY files hosted; heavy ones to boot. It's one of the greatest strengths of this community but also its weakness in terms of server space, performance, reliability (and cost smile1.gif)).

We need to find the cause to all this in order to see if there is something we can do to prevent it from happening. It's a long and complicated process but we're working on it. In the meantime, we are doing everything in our power to improve the situation, but I can't promise we will be able to solve this problem for good.

To be more concrete: we moved everything again this weekend. In the process, links to the pictures were broken but we fixed that right away. It stopped working again a few hours ago and we have put them up again, Stacy it's all fine now smile1.gif

I am deeply sorry about the frustration this is causing to all of you. Please be assured that we are aware of this and trying to find solutions, as much as we can, time & budget-wise.

Cheers! marilynbybrandon_190.gif marilynbybrandon_190.gif
Mels

Posted by: Stacy May 14 2019, 06:01 AM

So glad the pictures could be saved. Whew!
Thanks for taking care of ES for us. I hope there is
Some solution to be found. I have faith in you Mels...
and whoever is working with you!

Posted by: memaria May 14 2019, 11:39 AM

Thank you! marilynbybrandon_190.gif marilynbybrandon_190.gif marilynbybrandon_190.gif

Posted by: Stacy Jun 19 2019, 07:06 PM

I know Mels and others are working on solving problems at ES, but it has gotten ridiculous. Can you let us know what is happening and if there is any hope of ES returning to normal. Haven't been able to see photographs in such a long time. It has gotten frustrating for the members and especially no updates of what is going on.
Thank you Mels for your hard work on restoring ES.

Posted by: Tara Jun 20 2019, 12:09 AM

I understand how frustrated you all feel. Mels has been trying to fix the picture problem. I'll let you know of any developments.

Posted by: Stacy Jun 20 2019, 07:33 PM

Thank you and Mels for diligently working to keep ES running. Hopefully there can be a good outcome.

Posted by: JC 96816 Jul 22 2019, 07:19 PM

unsure.gif For several days now I cannot see pictures again. I guess this forum is dead.

Posted by: Fav Jul 25 2019, 09:20 PM

Would be good to have an update. The forum really needs moving to a new platform as it's outdated, plus it would be great to open it to new members too to breathe some new life into here and we would all have new people to talk to, learn from and share with.

Posted by: memaria Jul 26 2019, 08:27 AM

I feel you Fav.

Posted by: Amber Nichols Jul 28 2019, 06:53 PM

I can't view the pictures!??????

Posted by: JC 96816 Jul 29 2019, 09:49 PM

marilynbybrandon_190.gif I even tried using: phone, Kindle Fire HD 8, IPad 3...no success...still can't see pictures.

Posted by: glaze_p Aug 9 2019, 09:01 AM

Hello,

Please, is there any update regarding the issue with ES?

Posted by: memaria Aug 9 2019, 06:50 PM

I don't think the pictures are lost forever since they occasionally pop back up, but ES is in serious need of upgrading...

Posted by: JC 96816 Aug 23 2019, 09:32 PM

marilynbybrandon_190.gif Hi everyone, for some reason, today pictures show up again for me. Fortunately, I only missed 2 of them from the arrival for SLIH which Diane cleaned. I downloaded them today.

Posted by: Fav Aug 24 2019, 07:41 PM

No pictures for me today again. It would be great if one of the Mods could update everyone and answer any questions posted above recently since Tara's post.

Posted by: JC 96816 Aug 27 2019, 12:26 AM

marilynbybrandon_190.gif no pix for me again, either...so annoying...

Posted by: memaria Aug 27 2019, 06:51 PM

Sad. I guess this is the death of ES.
The admins don't seem to care. It could be done, the upgrading, move to a different server or what they call it.
But no ask for help. Just... nothing. Very sad.

Posted by: Joan Newman Aug 30 2019, 05:22 AM

QUOTE(memaria @ Aug 27 2019, 05:51 PM) *
Sad. I guess this is the death of ES.
The admins don't seem to care. It could be done, the upgrading, move to a different server or what they call it.
But no ask for help. Just... nothing. Very sad.



I promise you, Marianne, they care. I have been here for 17 years !!! bye1.gif

Posted by: JC 96816 Sep 11 2019, 07:58 PM

marilynbybrandon_190.gif Something needs to be done quickly. Let's start off 2020 getting new members, pix, articles and info. We can do this. Thank you to everyone who has posted their material here. I truly appreciate your time and effort. I have learned a lot about MM and hopefully made some good friends here. I miss being able to check out the boards with my morning coffee, cocoa or tea. Admins, please help...We have supported you. It's time for you to support and help us members. We should make a new topic - 'suggestions for the new board' I personally have a lot of them.

Posted by: mels Sep 12 2019, 08:31 AM

Hi everyone,

My apologies for not posting here for a while.
I've just read some comments from people here that I find quite saddening. It's extremely harsh to say that we don't care.
My husband and I have ve spent countless hours and money trying to solve this issue and still do so. I give more than 50 euros every month to host these boards, and again countless time to try and solve the issues, with full time jobs and 2 kids to raise. Tara has been wonderful as well and offered her support and help over the years even after having stepped back from being an admin. None of us is payed for this, please keep this in mind as well. We've also had Scott Fortner's support. All these people have been working behind the scenes for you, for a long time.

ES is free of ads so you can enjoy browsing here without being interupted all the time. I hope you realised this. We could easily turn is place in a cash machine but we are not. So please don't say we don't help and don't say 'it's time for you to support us members' wink3.gif You've might not realised this over the years but I think that all the money, time and ethics we have put on this site for 15 years we do support members. Believe me it would be MUCH easier to close everthing down, but I don't want all the hard work that you all have made accross the years go away.

We are running out of solutions. The software is too old to be maintainted and we can't move to a newer version of it + more than 40 To of pictures which is extremely complex to handle as well. We know that ES is an invaluable place for many of you that's why we are doing our best but I hope you understand that we have limited means, just like all humans do : time, money and and the technology we need are not unlimited.... We are at the point of rebooting the server several times a time so you can still access things.

It's okay if you guys decide to move on to another place, and I'll be happy to assist if I can smile1.gif

To everyone who has been supporting us for all this time with all the ups and down, thank you <3 <3

Posted by: memaria Sep 12 2019, 12:38 PM

Is this not possible then?

https://invisioncommunity.com/services/migrate/

I guess if not, the only other option would be to start a new forum and move as much as possible manually over there.

It would be devastating if this site crashed completely and everything was lost, as happened to one of my other favourite forums!


Posted by: Fav Sep 12 2019, 09:33 PM

Hi Mels

Great to hear from you. I hope you and the family are well. I think the majority here realise that you all care a great deal and have given a lot of blood, sweat and tears to it all. I think people are just getting frustrated and despondent with not being able to access photos and the fact that the site feels like it has come to a dead halt as it isn't open to any new members, who would help to revitalise the site and bring it back to how it was in its heyday. This site is a glorious place of celebration for Marilyn and is a very valuable resource but as late has felt a bit like a wake for her. I think it is fair to say that everyone has the deepest empathy for you all after all we are all here for one reason - because we love Marilyn. Key people on this site have offered time, money, help. It doesn't all have to be on your shoulders. Is there anything we can all do to help? It would be great to hear if there are any possible solutions to the problems long term and if you would consider opening it to new members again if the photo issues can be sorted in some way. Or is this it now and will there not being any positive change? it would be good to know if there is any hope at all. If not, we can let go of it for good.

Thanks for listening.

QUOTE(mels @ Sep 12 2019, 08:31 AM) *
Hi everyone,

My apologies for not posting here for a while.
I've just read some comments from people here that I find quite saddening. It's extremely harsh to say that we don't care.
My husband and I have ve spent countless hours and money trying to solve this issue and still do so. I give more than 50 euros every month to host these boards, and again countless time to try and solve the issues, with full time jobs and 2 kids to raise. Tara has been wonderful as well and offered her support and help over the years even after having stepped back from being an admin. None of us is payed for this, please keep this in mind as well. We've also had Scott Fortner's support. All these people have been working behind the scenes for you, for a long time.

ES is free of ads so you can enjoy browsing here without being interupted all the time. I hope you realised this. We could easily turn is place in a cash machine but we are not. So please don't say we don't help and don't say 'it's time for you to support us members' wink3.gif You've might not realised this over the years but I think that all the money, time and ethics we have put on this site for 15 years we do support members. Believe me it would be MUCH easier to close everthing down, but I don't want all the hard work that you all have made accross the years go away.

We are running out of solutions. The software is too old to be maintainted and we can't move to a newer version of it + more than 40 To of pictures which is extremely complex to handle as well. We know that ES is an invaluable place for many of you that's why we are doing our best but I hope you understand that we have limited means, just like all humans do : time, money and and the technology we need are not unlimited.... We are at the point of rebooting the server several times a time so you can still access things.

It's okay if you guys decide to move on to another place, and I'll be happy to assist if I can smile1.gif

To everyone who has been supporting us for all this time with all the ups and down, thank you <3 <3

Posted by: Fav Sep 20 2019, 06:17 PM

Gosh and silence again. I love this place and will always admire Marilyn but I give up. It's like banging your head against a brick wall.

Posted by: Joan Newman Sep 21 2019, 02:33 AM



Thank you Mels !! thumbup1.gif bye1.gif throb.gif
I'm here for the long haul ! thumbup.gif I have been happy the last couple of days chatting with members and seeing pictures again. To me it's not just about the pictures, news articles, videos, etc., though they are priceless. You guys have been my family for 15 years !! ohmy.gif I love you guys ! throb.gif hug.gif I am so honored and grateful to be a member of ES.
Even if we had to start ALL over again from scratch, no nothing, I would be THRILLED to stay on.

Thank you ALL so much. bye1.gif

Posted by: Alanma Sep 21 2019, 12:36 PM

I echo that, wholeheartedly.

Edit. Why is my signature pic. lost in a fog ?

Posted by: JC 96816 Dec 18 2019, 06:01 PM

marilynbybrandon_190.gif Just a thought: On November 30, Spectrum Cable removed the modem/router I used from their list of acceptable equipment. They did this without informing subscribers. I had to purchase new equipment. Since the equipment update, so far...no more black squares in the place of pictures.

Posted by: Kevin Jan 11 2020, 10:39 PM

I may not post as much as I used to Mels but I'm still here.

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